Frequently Asked Questions
Uncle Bill’s Pet Centers are dedicated to putting pets and customers first, so we strive to provide every resource possible to keep you informed and empowered.
To help our loyal customers navigate some questions about Uncle Bill’s and our stores, we’ve created a list of common questions. Click the question or topic that best describes your need, and you will be redirected to the answer. If you can’t find your question or answer or would simply like to learn more, you can always reach us in one of the following ways:
Can we play with the puppies or other animals in the store?
Anyone over 18 years of age may see and play with a puppy provided a play room is available. For all animals, the supervision and assistance of an Uncle Bill's associate is necessary. For children, adult guardian accompaniment is also required. An Uncle Bill's associate may make the judgement of allowing a puppy or pet to rest for some time between seeing potential pet parents so they do not become too tired or stressed or to limit the amount of time per play session in order to accommodate busier times in the store and larger visiting request volume.
Uncle Bill’s Pet Center is an ethical, humane source for a wide variety of pets, including Dogs, Cats, Fish, Birds, Rabbits, Guinea Pigs, Reptiles, Amphibians, and other small and exotic animals. We are the premier pet store in the Indianapolis area, with locations on the east, northeast, and west sides of Indianapolis, as well as in Fishers, Greenwood, and Ft. Wayne. Uncle Bill’s Pet Center carries a large inventory of pet supplies, and is committed to helping our customers understand and care for their animals throughout their lives.